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Technical Support

SMI provides technical support from 9:00 a.m. to 8:00 p.m. Monday through Friday and 9:00 a.m. to 4:00 p.m. Saturday. Support calls outside these hours are directed to live operators who will contact support technicians as required.

Our phone number is 512-393-5300 or 1-888-297-3822.

Technical support can also be reached by e-mail at support@corridor.net.

Explanation of Choices

Dialup & ISDN Numbers lists our current phone numbers for our service. SMI has new dialup numbers for all of our service area. Our service area has been greatly expanded as well.

Domain Name Servers lists SMI's primary, secondary and tertiary name resolution servers.

Anti-Virus Solutions provides links to several noted anti-virus vendors.

E-mail Management is the link to the mail server configuration system. Users can manage their own mailbox parameters including forwarding and auto-response messages.

MRTG provides an overview of bandwidth consumption and modem usage.

Reserved is available for additional support information in the future..

 

Last Updated December 17, 2002

 

 

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